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By contacting Cloud 9 Fashion & Fragrances Co. whether by phone, email, or chat, I agree to  Cloud 9 Fashion & Fragrances Co. Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge Cloud 9 Fashion & Fragrances Co. Privacy Policy.  Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to help Our customer service agents prepare a response for You and other reasons listed in our Privacy Policy.  

For questions about your order, please contact us at 1 (216) 706-9623
(Weekdays 10AM-7PM EST)
If you have other comments, concerns or suggestions, please feel free to share them by sending us an email to  zscents216@gmail.com.